Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Cullen

Brian Cullen

December 15, 2025

5  out of  5
rating by Brian Cullen
"The personal attention paid to my accounts is second to none, thank you"
We responded:
"Thank you, Brian! Appreciate you and your family trusting State Farm and me with your insurance needs. "
Profile photo of Ian Manthey

Ian Manthey

December 11, 2025

5  out of  5
rating by Ian Manthey
"Great agent, great office to work with. Still use hime even after i moved away from the area."
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that you had a great experience with our agent and office, and we truly appreciate you choosing to work with us even after moving away. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Justina Worland

Justina Worland

December 9, 2025

5  out of  5
rating by Justina Worland
"Bill and staff are always quick to respond! When I have questions or need help with my policies, they're able to break things down to understand to the best of my abilities."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we have been quick to respond and able to help clarify your policy questions. Providing clear and helpful support is our top priority, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Tom

Tom

December 5, 2025

5  out of  5
rating by Tom
"When someone says I know a guy, well this is the Guy. Bill Schuler worked with me back and forth, making my house & car insurance fit my budget. Very nice man. Tom Waterloo"
We responded:
" Thank you so much for your kind words! We're thrilled to hear that our office was able to work with you to find insurance options that fit your budget. It's always our goal to provide friendly, personalized service. If you ever need anything else, we're here to help!"
Profile photo of Matt Bertani

Matt Bertani

December 1, 2025

5  out of  5
rating by Matt Bertani
"I asked for a quote, told Bill no hurry. He replied "I like to work fast." Indeed he did. Responsive, approachable with the knowledge that only comes from years of experience."
We responded:
"Thank you so much for your kind words, Matt! We're glad we could provide you with a quick and knowledgeable service. We’re proud to offer comprehensive coverage options for both your auto and home insurance to help protect what matters most to you. Your satisfaction means a lot to us, and we're always here to assist with any of your insurance needs. Appreciate your trust!"
Profile photo of Vania Solsona

Vania Solsona

November 16, 2025

5  out of  5
rating by Vania Solsona
"We would like to take this opportunity to thank Bill for his excellent service for over 20 years, always taking the time to answer our questions in the best and most honest way. More than an agent, he is someone truly dedicated to his clients' needs. Our appreciation to you and your team. Sincerely, Fernando and Vania"
We responded:
"Fernando and Vania, Thank you so much for your kind words and for trusting our team for over 20 years. It means a great deal to know that my dedication and honesty have made a positive impact on your experience. We are proud to have been able to help you secure the right insurance coverage and protect your family throughout the years. Your continued support is truly appreciated, and we look forward to assisting you in the future."
Profile photo of Patrick Schuler

Patrick Schuler

November 14, 2025

5  out of  5
rating by Patrick Schuler
"Bill is so responsive, very knowledgeable, and always so helpful! Thank you!"
We responded:
"Thank you so much for your kind words! We’re proud to consistently provide great customer service, as delivering exceptional support is a top priority for our agency. We understand how important insurance is in protecting what matters most to you, and we’re here to help every step of the way. We truly appreciate your feedback!"
Profile photo of Andrea Buchanan

Andrea Buchanan

November 14, 2025

5  out of  5
rating by Andrea Buchanan
"I was having issues with my mortgage company & switching to State Farm and Bill Schuler was there to help 100%. Anytime I need assistance his office responds very quickly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we are able to assist you promptly and effectively. Your satisfaction is our top priority, and we're always here to help whenever you need us. We truly appreciate your trust in Bill Schuler State Farm!"
Profile photo of Jake Mueller

Jake Mueller

November 11, 2025

5  out of  5
rating by Jake Mueller
"Been with Bill for over a decade. Super easy to deal with and got me taken care of. Finally went shopping around for cheaper insurance after seeing all the ads on TV and didn't find anything better! I'll stick with Bill."
We responded:
"Thank you for your kind words and continued trust over the years! It’s been a pleasure helping you with your insurance needs, and I’m glad to hear that you found the best value with us. I look forward to continuing to provide you with great service and peace of mind. Please don’t hesitate to reach out anytime! "
Profile photo of Constance Graska

Constance Graska

November 11, 2025

5  out of  5
rating by Constance Graska
"I have been working with Bill for over 20 years. After a small hiatus, I returned to this State Farm office and received nothing but kindness. It is an absolute wonderful place to do business with."
We responded:
"Thank you Connie!! Hope you are doing wonderful!"
Profile photo of Irene Harper

Irene Harper

November 8, 2025

5  out of  5
rating by Irene Harper
"My agent Mr. Shuler is great. And is always available for me . Whenever I’m in a pickle 🥒 or not . Thanks you again."
We responded:
"Thank you, Irene! Glad to continue to provide you exceptional service for all of your insurance needs. Have a wonderful Holiday Season! "
Profile photo of Tim Rohe

Tim Rohe

November 6, 2025

5  out of  5
rating by Tim Rohe
"Bill & his team are awesome & easy to work with. Very helpful & transparent. Bill Schuler office explained policy language so I could easily understand. I feel safe with my decision to give Bill Schuler State Farm my business."
We responded:
"Thank you, Tim Rohe! Appreciate the kind words and relationship we have in protecting you and your assets. "
Profile photo of MacKenzie Stebbins

MacKenzie Stebbins

October 24, 2025

5  out of  5
rating by MacKenzie Stebbins
"I started using Bill’s services in 2021 when I moved into my first apartment in college. Ever since, I have been using him for all of my apartments, cars, the home I bought, and ring insurance. He is so quick to respond, easy to get ahold of, and you can just tell he cares about his clients. Wouldn’t want it any other way. Would recommend him to everyone!"
We responded:
"Thank you, MacKenzie, for your wonderful feedback! I'm happy to know that you've trusted us with your insurance needs since 2021. It's great to hear that you find our service responsive and caring. If there's anything else we can do for you, just let us know!"
Profile photo of Diane Arsenijevic

Diane Arsenijevic

October 18, 2025

5  out of  5
rating by Diane Arsenijevic
"Starting using Bill's services about a year ago, he is very knowledgeable, and responsive."
We responded:
"Thank you, Diane! I'm happy to know that you've found Bill's services knowledgeable and responsive over the past year. We're always here to assist you with any insurance needs. Let us know if we can help with anything else!"
Profile photo of Tim Feris

Tim Feris

October 10, 2025

5  out of  5
rating by Tim Feris
"Bill was knowledgeable, courteous and very easy to talk with. We are not ready to change coverage now but when we do Bill will be our guy."
We responded:
"Thank you, Tim! I'm happy to hear that we made a positive impression with his knowledge and courteous service. Whenever you're ready to explore your coverage options, we're here to assist you. Let us know if you have any questions in the meantime!"
Profile photo of Shellee Reavis

Shellee Reavis

October 7, 2025

5  out of  5
rating by Shellee Reavis
"Bill Schuler is one of Crest Hill’s reputable business owners. Dedicated to his clients and the community. We would like to thank him for his sponsorship to the Crest Hill Police Association Golf Outing Fundraiser, which proceed donations go to the Will County Children’s Advocacy Center, Little Friends and Mark-9. Thank You so much for your continued support!"
We responded:
"Thank you, Shellee! I'm grateful for your kind words and support. It's an honor to contribute to such meaningful causes in our community. If there's anything else I can assist with, feel free to reach out!"
Profile photo of Tracy Dallmeyer

Tracy Dallmeyer

August 12, 2025

5  out of  5
rating by Tracy Dallmeyer
"We are incredibly impressed with Bill and his services! He cares for each member of our family, and he works to give us the best offer he can. We highly recommend Bill for all any insurance need!"
We responded:
"Thank you, Tracy! I'm happy to hear that you and your family feel well taken care of by us. Your recommendation means a lot to us. If you ever have more insurance needs or questions, feel free to reach out!"
Profile photo of Natalie Pharo

Natalie Pharo

April 17, 2025

5  out of  5
rating by Natalie Pharo
"Working with Bill and Lynn has been nothing less of amazing! They are a great team and make sure you are taken care of for everything. Extremely happy with the service and the team! Thanks guys for doing what you do to make life easier!"
We responded:
"Thank you, Natalie, for your wonderful feedback! I'm delighted to know that you found working with Lynn to be such a positive experience. We're grateful for your appreciation and are here to make things easier for you. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Iloma Simmons

Iloma Simmons

April 8, 2025

5  out of  5
rating by Iloma Simmons
"Bill is absolutely the best insurance agent I have ever had! I have worked with him for over 10 years and I couldn’t possibly trust another agent or insurance company with my assets. And he’s so personable and knowledgeable…it’s like talking to your favorite uncle."
We responded:
"Thank you, Iloma, for your wonderful feedback! I'm truly happy to have been your insurance agent for over a decade. It's great to know that you feel comfortable and valued, just like family. If you ever have any questions or need assistance, don't hesitate to reach out."
Profile photo of Austin Kairis

Austin Kairis

April 4, 2025

5  out of  5
rating by Austin Kairis
"Bill is wonderful! He is very thoughtful and personalized while providing affordable and meaningful protection! 10/10 recommendation."
We responded:
"Thank you, Austin! I'm happy to know that you found the protection both affordable and meaningful. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
Profile photo of mitchell fenske

mitchell fenske

January 11, 2025

5  out of  5
rating by mitchell fenske
"I’ve known Bill for 20+ years, and although he’s never been my agent, he’s been my neighbor. Best neighbor on planet. Ask about the Bundle Roo Ski"
We responded:
"Thank you Mitchell! Your family and your insurance are important to me! Thank you for allowing me to protect your families future!"
Profile photo of Brian Andrews

Brian Andrews

November 25, 2024

5  out of  5
rating by Brian Andrews
"State Farm did a great job of mitigating our costs from this years Tornado and high wind damage from July,s massive tornado incident. Bill and the entire State Farm team! Thank you very much!"
We responded:
"Brian, thank you for your kind words and the 5-star rating! I'm glad we could help. Our team, including myself, is grateful for your appreciation. If you have any further insurance needs or questions, don't hesitate to reach out. We're here to assist you!"
Profile photo of Laura Ruiz

Laura Ruiz

October 18, 2024

5  out of  5
rating by Laura Ruiz
"Bill and Lynn are amazing and I highly recommend Bill as an agent! Always on top of things truly a great person! Our family has been with him for years and we recommend him to everyone we know that needs an agent! I am grateful to have him and his lovely assistant Lynn!"
We responded:
"Laura, thank you so much for your wonderful review! I'm glad to hear that you and your family have had such a positive experience with our office over the years. It's great to know that Lynn and I have been able to meet your expectations and provide the service you need. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Bill Schuler - State Farm Insurance Agent, Crest Hill, IL"
Profile photo of Deven barnhill

Deven barnhill

September 13, 2024

5  out of  5
rating by Deven barnhill
"Bill and his staff are second to none!! I don't know of any other agent who was on the phone with his clients after a devastating tornado within 20 minutes to check on us. and Then picked us up the next day, made sure we had cash, drove us to a hotel and to get a rental car. Made the whole experience way less painful. But just the day to day personal service from Bill is why he will always be my agent no matter where I reside!!"
We responded:
"Deven, thank you so much for your kind words! I'm glad our office could be there for you during such a challenging time. It's our priority to provide personal and attentive service, especially when it's needed most. Your loyalty means a lot to us, and we're always here to support you no matter where you are. If you ever need anything, don't hesitate to reach out. - Bill Schuler - State Farm Insurance Agent, Crest Hill, IL"
Profile photo of Robert Meewes

Robert Meewes

April 30, 2024

5  out of  5
rating by Robert Meewes
"Bill is absolutely amazing as is Lynn. They know who you are immediately when calling.....no waiting to give account number....I switched from All-State probably 15 years ago....so glad I did!!"
We responded:
"Thank you for your kind words, Robert! It's fantastic to hear that Lynn has been able to provide you with such amazing service! We pride ourselves on offering personalized and efficient assistance to all our clients, and it's great to know that you feel recognized and appreciated when you contact us! We're grateful for your decision to choose our agency! If you ever need anything else, please don't hesitate to reach out! We are always here to help! - Bill Schuler - State Farm Insurance Agent | Crest Hill, IL"