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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Ruiz

October 18, 2024

5  out of  5
rating by Laura Ruiz
"Bill and Lynn are amazing and I highly recommend Bill as an agent! Always on top of things truly a great person! Our family has been with him for years and we recommend him to everyone we know that needs an agent! I am grateful to have him and his lovely assistant Lynn!"
We responded:
"Laura, thank you so much for your wonderful review! I'm glad to hear that you and your family have had such a positive experience with our office over the years. It's great to know that Lynn and I have been able to meet your expectations and provide the service you need. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Bill Schuler - State Farm Insurance Agent, Crest Hill, IL"
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Deven barnhill

September 13, 2024

5  out of  5
rating by Deven barnhill
"Bill and his staff are second to none!! I don't know of any other agent who was on the phone with his clients after a devastating tornado within 20 minutes to check on us. and Then picked us up the next day, made sure we had cash, drove us to a hotel and to get a rental car. Made the whole experience way less painful. But just the day to day personal service from Bill is why he will always be my agent no matter where I reside!!"
We responded:
"Deven, thank you so much for your kind words! I'm glad our office could be there for you during such a challenging time. It's our priority to provide personal and attentive service, especially when it's needed most. Your loyalty means a lot to us, and we're always here to support you no matter where you are. If you ever need anything, don't hesitate to reach out. - Bill Schuler - State Farm Insurance Agent, Crest Hill, IL"
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Robert Meewes

April 30, 2024

5  out of  5
rating by Robert Meewes
"Bill is absolutely amazing as is Lynn. They know who you are immediately when calling.....no waiting to give account number....I switched from All-State probably 15 years ago....so glad I did!!"
We responded:
"Thank you for your kind words, Robert! It's fantastic to hear that Lynn has been able to provide you with such amazing service! We pride ourselves on offering personalized and efficient assistance to all our clients, and it's great to know that you feel recognized and appreciated when you contact us! We're grateful for your decision to choose our agency! If you ever need anything else, please don't hesitate to reach out! We are always here to help! - Bill Schuler - State Farm Insurance Agent | Crest Hill, IL"
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Adam Morrison

February 23, 2024

5  out of  5
rating by Adam Morrison
"Bill has been nothing short of amazing when it comes to any of my inquiries. His response time is lighting quick, and his work is top notch. He covers everything with ease and is extremely personable. I would recommend him to anyone in a heartbeat."
We responded:
"Thank you, Adam!!! I appreciate the kind words. I greatly appreciate you and Brittney trusting me with your insurance needs. "
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Colleen M

December 24, 2023

5  out of  5
rating by Colleen M
"Bill and his office staff have always been so kind and patient in walking me through all of my questions to make sure I get the best deal possible! So grateful for their help over the last decade."
We responded:
"We are overjoyed by reviews like this, Colleen! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
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Erin Maloney

December 22, 2023

5  out of  5
rating by Erin Maloney
"I have renter’s insurance with State Farm and I’ve had to change details in the policy a couple of times. Bill Schuler made these changes very easy and he was very efficient in making these changes to my policy. I highly recommend his office for any of your insurance needs!"
We responded:
"We are grateful for the amazing review, Erin! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your renter's insurance policy and we’re glad to have you as part of our State Farm family!"
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Jake schuler

December 22, 2023

5  out of  5
rating by Jake schuler
"Bill Schuler was super helpful and helped set up my life insurance policy. Highly recommend this State Farm location🙌🏼"
We responded:
"Thank you, Jake, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your life insurance policy."
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Stephen Maloney

December 22, 2023

5  out of  5
rating by Stephen Maloney
"Great customer service, honest/transparent, and highly responsive!"
We responded:
"Thank you for the review and the kind words, Stephen! We appreciate you and the opportunity to assist you with your insurance needs."
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Michael R.

December 20, 2023

5  out of  5
rating by Michael R.
"Bill has always been extremely attentive to my insurance needs over the years! If you are looking for an Agent that makes the insurance landscape more simple and understandable, Bill is your guy!"
We responded:
"We love seeing reviews like this, Michael! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Susan Maloney

December 20, 2023

5  out of  5
rating by Susan Maloney
"Bill is a great agent and has always been available when we have needed him. You can tell he really cares and is always honest about what he is offering. I recommend him for anyone looking for an insurance agent."
We responded:
"Susan, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Jared Vandermyde

December 20, 2023

5  out of  5
rating by Jared Vandermyde
"Excellent agent and always great to work with. Highly recommend!"
We responded:
"Jared, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Nicole Vandermyde

Nicole Vandermyde

December 20, 2023

5  out of  5
rating by Nicole Vandermyde
"Loved working with Bill! He was such a great help when my roommates and I got a new apartment and needed insurance. We appreciated his timeliness and helpful input! Highly recommend working with him for any/all insurance needs!"
We responded:
"Thank you for the five-star rating, Nicole! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Charlie Rittner

December 20, 2023

5  out of  5
rating by Charlie Rittner
"Bill has been my insurance agent for a few years now and I can’t imagine it any other way. His customer service is best in class! I would suggest Bill to anyone looking to insure!"
We responded:
"We love seeing reviews like this, Charlie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Derek Vandermyde

December 20, 2023

5  out of  5
rating by Derek Vandermyde
"Bill has helped our family greatly over the past 20+ years! He’s done a great job explaining products and how they can benefit our family! Highly recommend!"
We responded:
"Derek, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Thomas Vandermyde

December 20, 2023

5  out of  5
rating by Thomas Vandermyde
"Great customer service and always goes the extra mile!"
We responded:
"Thomas, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Elizabeth Maloney

December 20, 2023

5  out of  5
rating by Elizabeth Maloney
"Bill is the best! He is always very responsive and truly cares for each client as if they were his own family. Highly recommend him to anyone!"
We responded:
"Elizabeth, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Patricia Torres

December 16, 2023

5  out of  5
rating by Patricia Torres
"Bill has always been very kind very understanding when you have a late payment he understands I’ve been with them for years and years and have my house insurance too and all my vehicles Always gives me a heads up when my payments going to be with right now you have so many things in your mind and you forget but I love that about them and the girls are awesome too"
We responded:
"Patricia, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Willie Mason

December 6, 2023

5  out of  5
rating by Willie Mason
"Excellent customer service!!"
We responded:
"Thank you for the five-stars, Willie! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Amy Henke

November 21, 2023

5  out of  5
rating by Amy Henke
"Bill was professional, helpful and knowledgeable. Highly recommend"
We responded:
"Amy, it was a joy working with you! Thank you for the wonderful review."
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Christine Drumm

October 11, 2023

5  out of  5
rating by Christine Drumm
"Been with Bill at State Farm for almost 30 years. Lynn and Bill make everything as easy as possible. Definitely worth what we pay!"
We responded:
"Thank you for the review, Christine! It is always a pleasure working with you. We are glad to hear that Lynn was able to help you with your insurance needs."
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Sandy Girl Mac

July 19, 2023

5  out of  5
rating by Sandy Girl Mac
"I had a pressing question about the process to change a beneficiary, a message was left on the voice mail. I received a prompt response within 10 minutes that answered all of my questions. This is the type of service I love. Bill and Lynn are always friendly and helpful when it comes to my insurance needs. I would highly recommend them to match you with your insurance needs."
We responded:
"We are grateful for the amazing review, Sandy! Thank you for the recognition for Lynn. We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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John Dolak

June 13, 2023

5  out of  5
rating by John Dolak
"We have been doing business with Bill for over 20 years. During that time he has proven time and again to be a very competent, knowledgeable, professional and a genuinely nice man. He recommends proper coverage to protect us and our budget. He or a member of his staff is always available to respond to our questions. I would recommend him unequivocally."
We responded:
"Thank you, John, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Susan Allison

February 8, 2023

5  out of  5
rating by Susan Allison
"Friendly and efficient service. Bill and Lynn are the best!"
We responded:
"Thank you for the five-stars, Susan! We're happy to hear Lynn was able to provide a great experience."
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Mike Ragan

January 13, 2023

5  out of  5
rating by Mike Ragan
"I’ve known Bill for quite a while and he’s always been the kind of guy who would take time to help you out. He’s a great guy, super personable, and he’ll shoot straight with you. I’m glad to have him as my agent."
We responded:
"Mike, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Akeisha Boatwright

December 28, 2022

4  out of  5
rating by Akeisha Boatwright
"Friendly"
We responded:
"Akeisha, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."